Legal

Privacy Policy

Last updated: 19 April 2026

1. Who We Are

NextGen Finance ("we", "us", "our") operates the website nextgenfinance.io and provides TradingView indicator subscriptions. We are the data controller for personal data collected through this website.

If you have questions about this policy or how we handle your data, contact us at: privacy@nextgenfinance.io

2. What Data We Collect

Account and payment data: When you subscribe, your payment is processed by Stripe. We receive confirmation of your subscription, a customer reference, and billing email address. We do not store your card details — these are held exclusively by Stripe under PCI DSS compliance.

Usage data: We collect anonymised data about how visitors interact with our website, including pages visited, time on site, and referral sources. This is used to improve the website experience.

Communications: If you contact us via email or a contact form, we retain that correspondence to respond to you and improve our service.

Cookie data: We use cookies as described in our Cookie Policy.

3. How We Use Your Data

We use your personal data to:

  • Process and manage your subscription
  • Send you subscription confirmations and account-related notifications
  • Respond to your enquiries and support requests
  • Improve our website and services
  • Comply with legal obligations

We do not sell your personal data to any third parties. We do not use your data for profiling or automated decision-making.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

  • Contract performance: processing necessary to deliver your subscription
  • Legitimate interests: improving our service and preventing fraud
  • Legal obligation: compliance with applicable laws
  • Consent: for non-essential cookies and marketing communications

5. Third-Party Services

Stripe: Our payment processor. When you subscribe, you interact with Stripe's checkout. Stripe's privacy policy governs data processed during payment: stripe.com/privacy

TradingView: Our indicators are delivered via the TradingView platform. Your use of TradingView is governed by their terms and privacy policy.

Analytics: We may use privacy-respecting analytics to understand aggregate site usage. No personally identifiable information is shared with analytics providers.

6. Data Retention

We retain your personal data for as long as your subscription is active and for up to 6 years thereafter to comply with UK tax and financial record-keeping obligations.

If you delete your account or request erasure, we will remove your personal data within 30 days, except where retention is required by law.

7. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you
  • Rectify inaccurate or incomplete data
  • Erase your data ("right to be forgotten") where applicable
  • Restrict or object to processing in certain circumstances
  • Data portability — receive your data in a machine-readable format
  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at privacy@nextgenfinance.io. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is transmitted over encrypted HTTPS connections.

9. International Transfers

Your data may be processed by third-party service providers (such as Stripe) in countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection law.

10. Changes to This Policy

We may update this policy periodically. Material changes will be communicated via the website. Continued use of our services after changes are posted constitutes acceptance of the updated policy.